FAQ

Yes, we offer wholesale and bulk purchasing options for select products. Please contact our wholesale team for more information and pricing.

Sweet Spot is a concept store that serves as a platform for new and emerging designers and artists, showcasing their work alongside established brands. We curate a selection of carefully selected products including clothing, accessories, home decor, art pieces, gadgets, books, and even food products.

We are committed to sustainability and ethical practices. We strive to partner with designers and brands that share our values and prioritise environmental and social responsibility.

We accept payment via credit/debit cards, PayPal, Apple Pay, Google Pay, bank transfer, and other secure payment methods. Your payment information is securely processed, and we do not store your credit card details.

You can contact our customer support team by emailing us at hello@sweetspot.com or by filling out the contact form on our website.

Currently, we operate exclusively as an online store. However, we may consider opening physical store locations in the future.

Once your order has been shipped, you will receive a shipping confirmation email with a tracking number. You can use this tracking number to track the status of your order on our website or through the shipping carrier's website.

We offer international shipping to these EU countries: France, Germany, Italy, Netherlands, Belgium, Sweden, Austria, Denmark, Finland, Portugal, Greece, Ireland. Shipping rates and delivery times may vary depending on your location.

Unfortunately, we are unable to cancel orders once they have been placed. However, you may be able to return the item for a refund or exchange in accordance with our 30 day returns & exchanges policy.

Yes, we accept returns and exchanges within 30 days of purchase.

If an item is out of stock, you will see a notification on the product page indicating its availability status. You can also contact our customer support team for more information.

Yes, we offer gift wrapping services for an additional fee. You can select the gift wrapping option during checkout.

Yes, we occasionally offer discounts, promotions, and special offers. Be sure to sign up for our newsletter and follow us on social media to stay updated on our latest deals.

Unfortunately, we do not offer customisation or personalisation services at this time. However, some of our products may be available in different sizes or colours.

Yes, all the products on our website are authentic and sourced directly from designers, artists, and reputable brands.